![]() If that's the case, please see our Troubleshooting DPC Latency article. If you continue to experience clicks/pops/distorted audio after following the steps above, then you may be experiencing an issue relating to DPC Latency. Expand the various buses until you find your USB controllers. To view what bus your interface is connected to, open Device Manager (available from Control Panel), open the View menu and select “Devices by connection”. ![]() Connect the interface to its own USB bus.With any audio interface, you must trade performance/latency for stability. If you use a USB hub, bypass this and connect your Scarlett directly to a USB port on your computer.Some ports on your system may offer better performance than others. The high-impedance, high-headroom instrument input is great for recording guitar or bass without clipping, while our iconic Gain Halos make it easy to set. Air mode recreates the legendary effect of Focusrites ISA mic pres and makes vocals and guitars shine. Connect your interface to other USB ports. The single 3rd Generation Scarlett mic preamp sounds great straight out of the box.Disconnect any other USB devices you might have connected to the system.Please note this will reduce audio performance issues but increase latency. Increase the buffer size - you can do this in the 'Focusrite Notifier' application on Windows (found in the Windows taskbar) or from within a DAW on Mac.If you have Scarlett 1st/2nd/3rd Gen, Saffire or Clarett interface, the steps will be exactly the same however the driver shown in step 2 (ASIO Device) may appear slightly differently for Saffires & Clarett Thunderbolt. Optimise your computer for audio by following the relevant link to the article for your operating system: This article shows you how to record audio into Mixcraft using a 2nd Gen Scarlett Solo audio interface.Ensure that you have downloaded and installed the latest drivers for your interface from our downloads section. Scarlett Solo not recognized by Windows 10.As with all things technology, your mileage might vary.If you are experiencing connectivity or audio performance issues with your USB interface, you should follow these general troubleshooting steps to help overcome your issue: Includes USB driver 4.65. For newer operating systems please download the latest installer. Download Release notes Focusrite Control 3.6.0 - Windows Windows 7 + 8. Download Focusrite Control 3.6.0 - Mac For macOS 10.14 and earlier. ![]() Your Focusrite and Computer settings might be the issue, as simple as that sounds. Download Focusrite Control 3.17.0 - Mac Intel and Apple Silicon (M1). These steps, and only these steps, in this order, and only this order, was the only way I was able to get it to work. Check the Focusrite and Computer Settings. When asked if I wanted to restart my computer, I selected "No".
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